nedbank festival mall

Item: Nedbank
Rating: 1
Author: janine L

<p> Thank you nedbank festival mall for deleting my emails sent ********** before even reading them. They were supposed to stop Outsurance from deducting an insurance policy from my attorney trust account, but they failed to do so. They never got back to me. Now they delete emails without reading them.</p>

Helpful (0)

Replies (2)

Nedbank's replyOfficial

04 Oct 2016, 14:51

Dear Janine,

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team

Nedbank's reply04 Oct 2016, 14:51

Official

Dear Janine,

Kind regards

Client Experience Team

janine L's updateReviewer Update

04 Oct 2016, 15:06

Please ignore my complaint. I had the wrong person. I have since phoned the branch and sorted it out

janine L's update04 Oct 2016, 15:06

Reviewer Update

Please ignore my complaint. I had the wrong person. I have since phoned the branch and sorted it out