Nedbank falsifies payment on prescribed debt

There was a loan with Nedbank in 2005. It had not been acknowledged or payment made in more than 9 years. Upon me querying a listing on compuscan and transunion, I was informed that a payment of R 10 000 had been made in December 2013. This has not been made by me and I can only assume that Nedbank has somehow created this \payment"to avoid prescription. Remove my listings and prescribe the debt!!!!!"""