MG
Megandri G

1 reviews | Active since Sept 2014

13 Sept 2016, 18:48

NEDBANK FALSE PROMISES

<p>After I had called the Nedbank call centre my account was immediately open due to Nedbank error! One of Nedbank service consultants called me to apologize and offered me 7200GB as a gesture of goodwill so I could fetch the cards from the branch. I only collected the cards cause of the greenback as I was going to move my accounts. I was told to provide an update on hellopeter for the service but I would do that until the promise is kept .I emailed Cody Francis back advising her no greenback had been received, I was told it should reflect at the end of last week. I sent another email at the end of week and till today no response from Cody! My advise don't call me because of the bad review and for the lies of misleading me into picking up the cards. Gesture of goodwill is no longer a gesture if the person keeps reminding you about it. The service is pathetic and Nedbank Will say anything to get a client. I was falsely mislead By a **** gesture !KEEP YOUR GREENBACKS *****</p>

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Replies (1)
Nedbank
Nedbank's reply14 Sept 2016, 08:16
Official

Dear Megandri

We at Nedbank strive to make things happen. A resolution manager will contact you shortly.

Kind regards

Client Experience Team