NEDBANK, *****, FALSE INFORMATION - TO CONSUMER

This is an on going problem for years now, which is just not getting resolved. I had an Nedbank Cheque account many years ago, which then seems to have gone into an overdraft. Nedbank is claiming now that there are arrears outstanding for a mortgage !! I have been requesting for documentation whereby I signed for any mortgage, and Nedbank just do not get back to me. I want this matter resolved ASAP, because this is affecting my Credit Profile unnecessary. Because I do not have any mortgage on my name. Again today I called Nedbank and yet again I'm just transferred from the one to the other and NO ONE can assist in getting this matter resolved. If this is not resolved, I will escalate this matter to the Ombudsman and NCR for further investigation and false information that this bank have against my name! This is totally unacceptable that Nedbank can just change an over draft account to a mortgage. This is *****.