Nedbank False advertising

So Nedbank SMS and Emails me to so that before I consider debt counseling or debt review i should contact for alternative options as per below mail , but then when u phone them they got zero idea what I'm talking about or cannot assist me , second time i phoned they just dropped the call and never returned the call

Dear Jacques

As your bank, we’re here to help you. Chat to us before you consider debt counselling or debt review. We’ll take your individual needs into account and offer alternative options to protect your credit status.

Understanding debt review or counselling

Icon Who is it for? If you are constantly in arrears and find it difficult to manage your financial obligations.

Icon Who is it not for? If you sometimes can’t meet your financial commitments or experience a temporary financial setback, debt review may not be the best solution.

Icon What’s the downside? Once you have been placed under debt review, this will be listed with the credit bureaus and you won’t be able to apply for credit until all your debt has been paid in full. For many people this means years of having to manage their finances without the option of taking out a loan.

To explore all your financial management options, learn more about cash flow management, debt assistance and more, email us at *** or call ***.

Remember: we’re here to help you make an informed decision about your financial health.

Icon To learn more Follow this link https://personal.nedbank.co.za/borrow/debt-assistance.html. Call us on ***. Email us at ***. Chat soon

Nedbank