NEDBANK FAILURE TO ALLOCATE SETTLEMENT FUNDS TO AC

Good day.<br> Please note this is utterly frustrating.<br> I made a settlement payment on the 18 Aug. To date the funds have not been allocated to me.<br> I was told I made payment into the credit card account and not personal loans.I was on the phone with a consultant and SHE provided me with the account to use!!!!<br> I call everyday the nedbank call centre at MY expense!!!!<br> I settled the account and no debit order was to take place at the end of this month. NOW I was told if it does I will get refunded. <br> This is not acceptable as I need the funds for something else and I must wait 2 weeks for a refund should it go off!!!!<br> I can't afford for the debit to go off as I am already losing funds by calling in everyday!!!!<br> This MUST be sorted out Today!!!! If a debit order is to take place, funds LOST by me must be paid by NEDBANK.<br> All your calls are recorded. Please back check to the 18th and you will hear the consultant I had spoke to telling me which account to use.<br>