GP
Godfrey P

1 reviews | Active since Mar 2009

23 Jul 2018, 13:15

NEDBANK FAILING TO FIX A GEYSER CLAIM!!! DISAPPOINTING

CAN YOU PLEASE JUST DO YOUR JOB PROPERLY!!! THAT'S ALL I ASK. 5 DAYS LATER YOU ARE STILL FAILING TO RESOLVE THIS GEYSER PROBLEM!!!

CLAIM REF: C ********** 991343

THE ISSUE HERE IS - PLEASE READ CAREFULLY AND UNDERSTAND.

I MADE A GEYSER CLAIM FEW MONTHS AGO, THE PLUMBER APPOINTED BY NEDBANK INSURANCE DID A SHODDY JOB, NOT THAT GEYSER IS LEAKING AND I AM LOSING LOTS OF WATER WHICH THE MUNICIPALITY IS GOING TO CHARGE ME FOR.

SOLUTION: JUST PICK UP YOUR PHONES, PHONE THE PLUMBER YOU APPOINTED TO COME FIX THIS MESS. THIS CAN'T A DIFFICULT TASK TO DO. IT'S BEEN 5 DAYS NOW, 5 DAYS WITHOUT A SOLUTION.

JUST FIX THIS MESS PLEASE!!! THAT'S ALL I ASK, YOU NEVER MAKE MISTAKES WHEN DEBITING CLIENTS.

0
Replies (1)
Nedbank
Nedbank's reply23 Jul 2018, 13:23
Official

Dear Godfrey

Thank you for raising your concerns with us. We at Nedbank continuously strive to provide great banking experiences. A Resolution Manager will contact you to address your concerns.

Kind regards

Client Service Support