Nedbank Failed to Prevent Internal ***** – R220,000 ****** via Nedbank Accounts

I am deeply frustrated and disappointed with Nedbank’s handling of a serious ***** case involving a friends account. Despite being a Nedbank client for over 10 years, she was ****med through *****ulent EFT payments totaling R220,000, paid into Nedbank accounts operating under the names Solar Global Suppliers and VDW Enterprises (Pty) Ltd. These were clearly **** operations using Nedbank’s own banking system. she reported the ***** immediately upon discovery. However, Nedbank’s response has been slow, unclear, and lacking urgency. To date, she has received no transparent feedback on whether the beneficiary accounts were frozen in time, whether funds were recovered, or what concrete steps were taken to trace the money. Instead of receiving meaningful assistance:

her own account was restricted, severely affecting my ability to conduct business and make personal payments

Communication from the ***** Department has been poor and inconsistent

No accountability has been shown regarding how *****ulent accounts were allowed to operate within Nedbank

It is extremely concerning that ****mers were able to open and operate Nedbank accounts, receive large sums of money, and withdraw funds, while a loyal customer is left dealing with the consequences. This situation has caused severe financial and emotional distress. she expected better protection, faster action, and clearer communication from a bank of Nedbank’s stature. we are now escalating this matter to the Banking Ombudsman and other regulatory bodies. I strongly urge Nedbank to take responsibility, improve transparency, and treat ***** victims with the seriousness they deserve. A very disappointed Nedbank client