Nedbank failed me dismally

To say am disappointed and angry at Nedbank would be an understatement. On the 13th June I reported a ***** case with them after some *****ulent activity happened in my account and money was taken out.

Nedbank instead of resolving the issue and try to investigate the matter, they instruct Capitec to hold the funds in my capitec account, I have tried to call and explain. After numerous attempts to get them to instruct Capitec to release the funds since they made a mistake and flagged the wrong transaction that happened in May.

I was called by the lady who saw that the mistake was on their side and promised to send email to Capitec so that those funds will be released. After a week they still haven't done that, I am sending emails they are not responding.

I am very angry and frustrated. I honestly trusted Nedbank and thought they are a bank that cares but clearly I was wrong. After all my money was taken from them they still have the audacity to hold the money in Capitec leaving me with no cent to survive. On top of that they don't even care!!!

Medbank I trusted you but after reading all the reviews I can see I was very wrong in trusting you!