NEDBANK

I am Christine Nevill on the 23.7.22 I had my phone ****** by the time I noticed it the bank closed , BLOCKED THE PHONE and new phone with same ph number from MTN as soon as the new number activated the messages received by that time the amount of R6,000 ****** from my account via the internet from the money app on the phone. Phoned Nedbank ***** departmment and reported the case,after blocking my internet profile assured that Nobody will be able to get to my account. Late that same night a message received from Nedbank that somebody tried to increase the daily withdrawal limit to maximum amount and that my account is now blocked ???.

From July to date 20.10.22 my profile is still blocked ,I cannot close my account and cannot withdraw MY money until the investigation is completed,

The branch cannot assist and if youphone the ***** department place on hold or cut off.

After new cards issued and same number for new phone given I NOW have 2 Nedbank customers sharing my number I receive messages from Nedbank to other persons on my phone and again nobody can rectify.

I have lost all trust and faith in Nedbank after 30 years plus.

Pensioners beware you are no longer of any importance to Nedbank.

HOW SAFE IS THE MONEY APP ON THE PHONES IF ANYBODY CAN TRANSFER MONEY FROM THE INTERNET.

Nedbank cannot let me have a new account and cannot let me close or withdraw my money until the investigation is completed.

3 months later how long will it take