Nedbank excellent at customer relations? Definitely not!

Good one Nedbank! As a client of over 40 years I really think sending me a message by SMS saying "Your Nedbank account is overdrawn. Manage the health of your facility. Kindly rectify" is not the best way to deal with a ridiculous situation. An old account has become dormant and because you keep drawing off fees it has apparently now been overdrawn by R2.46! Why do I say ridiculous? I will leave it up to you to work it out. Please send me everything needed to close all my longstanding accounts. I think I have had enough!