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ARIEL P

1 reviews | Active since Sept 2013

11 Sept 2018, 12:25

NEDBANK EMPTY MY ACCOUNT WHILE NEGOTIATING PAYMENT PLAN

I have a credit card debt and been negotiating a payment plan with Mr Nevarre Snell from card collections. I mentioned that he will have to hand over the case to Legal and that will help me with the payment plan. I've sent numerous emails requesting feedback,but no answer was received. Today yesterday I had an APO of more than R7000 that empty my accounfrom the money that my family give me as I'm a sick person and unenployed for more than 3 years. It is disgusting that after trying to negociate and nor running like a thieve,Nedbank empties my account. I have emails and voice recordings showing my statement that we were busy negotiating. Urgent help needed

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Replies (6)
Nedbank
Nedbank's reply11 Sept 2018, 12:29
Official

Dear ARIK

We value your feedback and note your concerns. Our Resolution Manager will be in contact with you.

Kind regards

Client Service Support

AP
ARIEL P's update11 Sept 2018, 12:49
Reviewer Update
please don't call me from an unidentified number as sometimes my phone blocks it.
AP
ARIEL P's update11 Sept 2018, 13:06
Reviewer Update
Somebody call me from nedbank collections saying that no negotiation took place and if she doesn't do the arrangement herself she cannot help me . i will not put a single cent untill this issue is sorted.
AP
ARIEL P's update11 Sept 2018, 13:10
Reviewer Update
I would like to send all my correspondance showing my talk to Mr. Navarre Snell.
AP
ARIEL P's update12 Sept 2018, 06:07
Reviewer Update
still no one call me concerning this issue, i would like to share my recordings with your people showing that i was waiting for your feedback when you emptied my account !!
AP
ARIEL P's update18 Sept 2018, 17:50
Reviewer Update
Claudine, Thanks for your assistance, today sent another email to Mr. Snell as no one from legal contacted me yet. Please advice