Nedbank employees ****med me

My Money vanished from.my nedbank account after an employee by the name of Danies assisted me because i called in regarding funds i cant withdraw from mobi wallet bevause nedbank decided to discontinue it while it has funds in it. Since then ive been sent from.pilla to post..i call almost daily.. Some agents just send me to collections.. Some to complaimts because no one wants.to.deal with my case. Everytime i call in ,i get a new person who wants me to explain the whole story again while i have a ref number.. Some say they will call back and dont ..recently i was sent to the ***** department ,now they also vanished. This is really frustrating.. Even the lady (Danies) who seem like she was helping initially also vanished, .i would never recommend nedbank and will.go.out of my way.. To spread how they ****med me.