1 reviews | Active since Oct 2010
Nedbank employee *****
My card was retained by a Baragwanath ATM. I reported the incident inside the Baragwanath branch. They have blocked the card and sent me to the Maponya mall branch as they did not have cards. I received a new temporally bank card from Maponya mall. I then withdrew from the temp card. All this happened on the 16th of January 2016. When I went to the bank on the 6th of February 2016, it came to my surprise that my salary that went on the 1st of February 2016 was not available in my account. I went inside the randburg branch to query this and ask for my statement. I was told that there has been online ***** against my bank account. I made an affidavit and sent it to the bank, this was on the 06th of February 2016. The bank was to get back to me in 8 weeks. I had also requested that my bank account to be blocked.I was advised that it was blocked and I will not be able to use my account. I should go open a bank account elsewhere. Now come 5th March 2016, my salary went in my account and was used and now currently my account is in a negative of -R761.46. Someone is<br> Busy accessing my account without my authorization. Nothing has been done over 2 months. Kindly assist. <br> Thank you.<br> <br> <br>
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
