1 reviews | Active since Mar 2009
Nedbank Ecommerce systems to be avoided
<p>6 days after receiving an online card payment we are still waiting for our funds to be deposited into our account by Nedbank.</p> <p> </p> <p>This happens every month. Plus they don't send readable statements and instead send broken url links to download security software. </p>
And how many times do we have to explain to both Schalk and Claudine (customer service) that a broken website link to download the security software does not = a problem our side but a failure on Nedbank's part to send functioning website links!
And how many times do we have to explain to both Schalk and Claudine (customer service) that a broken website link to download the security software does not = a problem our side but a failure on Nedbank's part to send functioning website links!
Dear Nikki,
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
Dear Nikki,
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team