NH
Nigel H
1 reviews | Active since Dec 2020
24 Dec 2025, 11:13
Nedbank double debited my bond
This morning, I called for assistance re: a double debit on my bond. Reference number provide. It has a matter of urgency attached to it, due to the funds taken (the 2nd time) was for my insurance and car payment.
I've been on hold for a Home Loan consultant for 30+ minutes already, due to the GENERAL SUPPORT not being able to assist.
1. I've been charged the debit fee (who's going to reimburse me for that?) 2. There's a 24 hour delay with refunds, which is going to affect MY credit score.. not theirs. To paraphrase M. Bison - "This is the day that they took my money. To them, it's a Wednesday"
I need assistance TODAY (24 December 2025 - 11:13)
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Replies (2)NH
Nigel H's updateReviewer Update
24 Dec 2025, 11:20Update - I didn't get the woman's name; only to be transferred AGAIN. This is NOT the first time this has happened. This occurred last year as well.
And not only can she assist, she didn't want to transfer me to her team lead.
And not only can she assist, she didn't want to transfer me to her team lead.
NH
Nigel H's update24 Dec 2025, 11:20
Reviewer Update
Update - I didn't get the woman's name; only to be transferred AGAIN. This is NOT the first time this has happened. This occurred last year as well.
And not only can she assist, she didn't want to transfer me to her team lead.
And not only can she assist, she didn't want to transfer me to her team lead.
NH
Nigel H's updateReviewer Update
24 Dec 2025, 11:29Update 2: If I don' get a resolution this afternoon, I'm going to go to the police station and put in a case of theft from Nedbank
NH
Nigel H's update24 Dec 2025, 11:29
Reviewer Update
Update 2: If I don' get a resolution this afternoon, I'm going to go to the police station and put in a case of theft from Nedbank