Nedbank don't want your business

I app**** for an extension on my home loan I have with Nedbank for the past 11 years or so. now usually a bank will take 48 hour to tell you if you qualify or not. It has been 2 months since I app**** for the extension and still no answer. Keeps on saying "Outstanding documents not received". By dragging out this application the bank all of a sudden said they need the new moths pay slip as well witch I supp**** to them. I supp**** them with the forms as they requested but they say now that last months payslip is also to old, they now want next moths payslip that has not even been printed yet by the company my wife work for. The current bond is on 4 peoples name but only me and my wife was applying for the extension. The bank insisted all 4 parties must supply the application with documents. My father in law is on state pension and the more I tell Nedbank he does not receive an income the more they request for his prove of income. So I guess I am to small of a client for Nedbank to worry about. After not failing to pay my home loan once in 11 years, I will look at moving my home loan to another bank.