Nedbank don't look after their clients. This way you are chasing clients away.

I paid my Platinum credit card in full. In fact I overpaid it and I requested a refund from. The bank and requested the bank to refund the over payment and to close my account. My account was closed without the refund. I am battling since 25 January 2025 to get my money back. 5 phone calls later to their useless and *********** staffa d nothing happened. I lodged a complaint with their customer complaints department. They are not *********** in doing their job, but do you think they can get their payments department to do their job? Tells me the payment request has been loaded, but no one seems to be competent enough to release it!. I really had a month and it looks like that it is going to take longer of Nedbank not being able to take responsibility for an account and resolve the problem. What happened to have pride in your job?. It does most definitely not exist in Nedbank. I had enough of Nedbank and it's incompetency!