Nedbank dont' know the meaning of Service Delivery

Have you been retrenched, do you have retrenchment cover on your Credit card. Then I hope to GOD that you are not Banking with Ned bank. I have submitted the relevant paper work on the 22 Feb 2016. Apparently it takes 30 days for them to finalize the claim, well guess what its the 12 April 2016 today and not a peep out of Ned bank wrt my claim. You will here stories of: we need to investigate whether it was forced or voluntary retrenchment. Yet they don't inform you of these investigations when they sell you the insurance telephonically. I have visited the Bellville east branch numerous times to contact the card division with no result. My last visit was on 8 April 2016. I was informed that my claim has not been tended to and that they would escalate my query to enquire from the manager why the person tending to my claim has failed to do so. In the mean time I am forced to fit the bill for the out standing amount even though if been paying for insurance cover for 6 years. So since my retrenchment I have had to make 2 payment. <br> <br> Where's my Insurance cover that I have paid for? For the last 6 years????<br> <br> Please stay away from Ned bank, you have been warned.