1 reviews | Active since Feb 2013
Nedbank don't want you
Thought I would just see what Nedbank could offer in terms of moving my existing home loan to Nedbank so decided to phone, upon getting to the home loans consultant I first was asked why I wanted to move my bond, told the consultant I wanted to see if Nedbank could be a better option, was then informed that it will cost initiation fee's and lawyer fee's, would I like to carry on(possible waiting for an opt out), well I know it costs money to move so requested to continue, then was asked what am I getting in terms of rate and what I am expecting, I said to see if Nedbank could be better. I was then told that due to the fact that i don't bank with them I would very likely get the same rate or worse. <br> <br> Hard to consider banking with Nedbank if you feel unwanted in the first place. After this call I am actually glad I don't bank with them. I'll move my bond somewhere else(with my accounts too)<br> <br>
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
