Nedbank doesnot care

a transaction for the amount of +- R1300.00 ($99.00) was deducted from my credit card - I immediately informed Nedbank card devision to stop my card and thereafter via the help of my personal banker we raised a dispute for a transaction that took place in Paulo Alto, California, USA - I reside in Pretoria, Gauteng and has never been to the USA in my 31 years on earth.<br> <br> The 45 days have expired and the call centre just does not care, my money is still not back in my account and even my personal banker is up in arms with the incompetence of the department currently handling the situation with no regard to the inconvenience it has caused me. <br> <br> The principle issue here is the fact that I reported a ********** transaction and this could have been a much bigger amount of money, YET, Nedbank does not care and makes me look like the person who did something wrong...<br> <br> I will take this matter to the media if this matter is not addressed within the next 24 hours.