HG
Hermanus G

1 reviews | Active since Oct 2016

13 Oct 2016, 11:47

Nedbank doesn't even know their own details?

<p>Hello Peter!</p> <p>So recently I've tried signing up for a few things and I need my banking details. Apparently all banks have their own ABA Routing numbers for domestic tranfers...</p> <p>I need this ABA Routing number! Other banks have their aba routing numbers all over the internet and it is so easy to find it on their websites. I have tried everything on Nedbank's site even searched and it is like they don't even know what it is.</p> <p>I've started calling around and been placed over and all that stuff we absolutely love to do!</p> <p>After calling around and each time getting the same answer "Eish I don't know" or "A, A what?" NO! Anyway I started sending emails, where the lady replies to me to please contact my branch! WHAT???? That's the problem nobody there knows!!!!</p> <p>The web only gives me a swift number, and that's defenitely not it.</p> <p>How is it that NO ONE from Nedbank know their own aba routing number.</p> <p>Is the cause lack of training?</p> <p>I am extremely disgusted, it is totally unprofessional!</p> <p>It takes 24hrs for emails to be rep**** from Nedbank and by the pace things are going I might have someone that could possibly maybe help me by December.</p>

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Replies (1)
Nedbank
Nedbank's reply13 Oct 2016, 12:01
Official

Dear Herm****,

Your concerns have been noted and a resolution manager will contact you to discuss the way forward.

Kind regards

Client Experience Team