1 reviews | Active since Mar 2014
Nedbank doesn't care who your information goes to
Good day<br> <br> I bought a new MTN cellphone and sim card and it so happened that MTN gave me a recycled number (someone else's previous number). The problem occured when i started receiving the other persons notifications on his bank acitvity. I can literally see whatever someone else spends his money on and where he buys it from. I called Nedbank (because they are doing the information breach). I was told they can't remove the number from the account because it is not my account which makes sense.<br> <br> I asked them just to find the person who the account belongs to and ask him if the number can be removed from his profile. I work at Absa and this should be a massive issue for Nedbank because it makes it easier for me to commit ***** by having this information. MTN is equally reponsible but they arent sending me sensitive information.<br> <br> Just imagine all your account activity is sent to someone you don't know.
Thank you for raising your concerns with us. We are looking into your complaint and appreciate your patience in this regard.
Kind regards
Client Experience Team
Thank you for raising your concerns with us. We are looking into your complaint and appreciate your patience in this regard.
Kind regards
Client Experience Team
