SM
SEAPARO M

1 reviews | Active since Jan 2010

10 Mar 2015, 09:37

Nedbank doesn't care about SME's

Nedbank doesn't care about SME's. They'll close your account in less than a month!! I opened an SME account with Nedbank in 2013. After more than a year trading with this account I opened a 2nd account for my other business. A few months later my first business hit rock bottom but still had some funds in it. I made a few fuel purchases trying to source new business and the account got overdrawn by R600. My account has never been in arrears. A few days later I received a call informing me that the account was overdrawn. A few days later I received another call and the account was closed even though I made a partial payment. Before the end of that month my business started running again and money started pouring in. I had to change banks. When I complained, it took them more than 4months to read my complaint back to me and still no action to recover that business I wanted to bring back to Nedbank. Clearly they're not interested. Nedbank let me down big time when my business was down & they don't care. One of the reasons they gave me for closing my account was that is was dormant for two weeks!! I haven't used the other account with R18,000 in two months but they don't call it dormant

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Replies (1)
Nedbank
Nedbank's reply10 Mar 2015, 10:00
Official
Hello SEAPARO,

We have taken note of your concerns and an investigation is underway. Thank you for your patience and we will come back to you with feedback shortly.

Kind regards

Client Experience Team