1 reviews | Active since Oct 2016
Nedbank doesn't approve of my skin colour
<p>Over the weekend I visited my local Nedbank branch to open yet another investment. I was shocked to see staff sneakily handing promotional booklets out to black customers only - avoiding and ignoring me (and other white people). I asked my banker about it and she seemed ashamed to inform me that I was 'unfortunately' the wrong 'colour' for that particular product. I don't know how I am supposed to respond. I have been with Nedbank for most of my life. I have 40+ investments. I am extemely shocked. I don't think any peron would be happy to discover they were excluded and duely 'unwanted' simply because they were not the 'right' colour.</p> <p> </p> <p>If it was for the 'disadvantaged' then surely a means test would be more suiable. (At least wealthy black people can apply I guess.)</p> <p> </p> <p>I am expressing my pain here. I cannot simply change banks as I have built a lasting portfolio with Nedbank. This does however seriously alter my perception of a bank that is intent on exlcuding people based on the colour of their skin, even in 2016</p>
Dear Jason,
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
Dear Jason,
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
