NEDBANK DOES NOT WANT NEW CLIENTS!!!!!

We went into Nedbank to open up an account to apply for a credit card. On the same day we gave all the required documents (28 February 2024). The lady who assisted us said that we need to provide her with the latest 3month bank statements. We went to FNB ON THE SAME DAY and obtained same and provided her with it before COB. We then received a call to say that our application cannot be approved because of the statements which was given. We then waited for her to call us but then we phoned to ask for her. She was off. We then waited up until the 5th of March to submit the latest statements and immediately provided her with same. TODAY, ONLY ON the 11th of March our application was declined due to TIME???????????????? This was NOT our fault and seems as if NEDBANK does NOT want new potential clients and new business and that they don't want to assist us in making the process as smooth as possible and this is ABSOLUTELY ridiculous!!!! This is pooor service and would NOT recommend their service AT all!!! It seems as if it was too much effort to get things done properly becuase EACH TIME they ask we provided the documents!!!