JB
Johan B

1 reviews | Active since Aug 2015

23 Oct 2015, 09:48

Nedbank does NOT want new business!

Allen Coombes - Regional Manager Nedbank Cape,<br> Something seriously wrong with Nedbank<br> I app**** online for a new business account on the 8th and since then I've been given one promise of swift action after the other and then NOTHING! See mails below.<br> The online lady was ***********. After chasing her up with a multiple calls to JHB she promised to e-mail me the necessary documentation within the hour. This was 10? days ago.<br> Turned to my local Hout Bay branch and Asia Moses Branch Manager promised to get someone from Cape Town to bring me the documentation themselves - this was 4 days ago. Still no word.<br> Phoned a 2 days ago and spoke to Sheryl - Banker Sales who promised to get Asia to call me. Still waiting.<br> <br> What is going on. Don't you guys need business?<br> <br> This is the worst service I've ever had from a bank.<br> This will be my last contact - hereafter I close all my accounts and when the 2 mil + comes due it will also be moved<br> Enough!!<br> <br> Copy of this letter to HelloPeter<br>

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Replies (1)
Nedbank
Nedbank's reply23 Oct 2015, 10:09
Official
Hello brittzjohan@,

It is not our intention to cause you any further distress or inconvenience.

We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards
Client Experience Team