Nedbank does not want my business

Item: Nedbank
Rating: 1
Author: Carine E

How does one add disability to your home bod life cover if they just never come back to you?

Helpful (0)

Replies (4)

Nedbank's replyOfficial

03 Sept 2018, 16:04

Dear Carine

We value your feedback and note your concerns. Our Resolution Manager will be in contact with you.

Kind regards

Client Service Support

Nedbank's reply03 Sept 2018, 16:04

Official

Dear Carine

We value your feedback and note your concerns. Our Resolution Manager will be in contact with you.

Kind regards

Client Service Support

Carine E's updateReviewer Update

03 Sept 2018, 16:06

How will they contact me, please? I have been sending emails and phoning and when I phone, I am advised to phone Keveko (NO, I don't want a new policy), or I get sent a standardized mail saying you are so very busy and I have to wait 4 days. This has been going on for a month now.

Carine E's update03 Sept 2018, 16:06

Reviewer Update

Carine E's updateReviewer Update

05 Sept 2018, 16:04

I have not received an updated quote from Nedgroup life long term yet. Kaylin apparently works with my policy. Come on Nedbank, it cannot be so difficult to assist. This means more money for you.

Carine E's update05 Sept 2018, 16:04

Reviewer Update

I have not received an updated quote from Nedgroup life long term yet. Kaylin apparently works with my policy. Come on Nedbank, it cannot be so difficult to assist. This means more money for you.

Nedbank's replyOfficial

05 Sept 2018, 16:12

Your comments have been noted , we will escalate and ensure feedback is provided to you.

Regards

Client Service Support

Nedbank's reply05 Sept 2018, 16:12

Official

Your comments have been noted , we will escalate and ensure feedback is provided to you.

Regards

Client Service Support