SM
SESHNI M

1 reviews | Active since Mar 2012

17 Sept 2015, 17:05

NEDBANK DOES NOT UPDATE THEIR SYSTEMS!

I HAVE BEEN LIAISING WITH NEDBANK CONSULTANT - JARRED TREMBATH, WITH REGARD TO UPDATING MY CONTACT INFORMATION FOR THE LOANS DIVISION! GO BACK AND LOOK AT YOUR TELEPHONIC RECORDINGS, BEFORE LODGING A COMPLAINT WITH JARRED, TO STATE NOT TO CONTACT MY PARENTS HOME NUMBER AND THE OLD CELL NUMBER!!!! THE OLD CELL NUMBER IS PASSED ONTO ANOTHER FAMILY MEMBER!!!<br> <br> WHICH PART OF THIS DON'T YOU UNDERSTAND!!! SORT THIS OUT IMMEDIATELY OR I WILL BE REPORTING NEDBANK TO THE CONSUMER BOARD OF COUNCIL!

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Replies (1)
Nedbank
Nedbank's reply18 Sept 2015, 08:17
Official
Hello moodaly.seshni,

Thank you for raising your concerns with us. We are looking into your complaint and appreciate your patience in this regard.

For your convenience, please note our dedicated complaint channels: ***/ ***

Kind regards

Client Experience Team