MJ
Mark J

1 reviews | Active since Sept 2016

10 May 2016, 12:40

Nedbank does not support loyal customers or small businesses.

<p>A couple of weeks ago I went to Nedbank for a personal loan. After completing the application form I was told that I qualified for R80 000. The application was sent for approval. It was then denied as Nedbank said I was self employed and they did not offer personal loans for self employed. I own one 6th of a close corporation and have been receiving a monthly salary deposited into my Nedbank account with paye and uif being deducted for the last 3 years. Nedbank then told me to rather apply for an overdraft. I completed the application form which was then denied outright as, according to Mic****e Koeberg, manager of small business services (Parow Centre), affordability was not evident at this time. From R80 000 to suddenly nothing. I have been a loyal customer for 10+ years. I have a Nedbank bond. Nedbank does not support loyal customers or small businesses. As soon as I can transfer my bond, I will happily say goodbye to Nedbank.</p>

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Replies (1)
Nedbank
Nedbank's reply10 May 2016, 13:24
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team