Nedbank does not seem to want my business

After being phoned numerous times a day by the credit card department to offer me a credit card, I decided to apply. It's been over a month now (09/10/2015) since I app**** with no feedback. I have emailed and faxed documents to no relieve. When I phoned to inquire, my documents could not be found 'but it must be there somewhere'. If you don't want my business, that is fine. However, don't phone me day in and day out to push products and services down my throat and then don't get back to me. If this is how Nedbank treats their customers, maybe its better that I do not join.