MJ
Mark J

1 reviews | Active since Sept 2016

29 May 2020, 09:33

nedbank does not listen

I requested that my replacement card be sent to Canal Walk some time ago. I have just received another sms stating my replacement card is St, Georges branch. I am still waiting for a notification that it is at Canal Walk. My emails are not answered. Please sort this out urgently.

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Replies (2)
MJ
Mark J's update31 May 2020, 15:11
Reviewer Update
nedbank just charged me R140 for sending my new card to the wrong branch & R90 for a hon fee. I am so busy leaving them. Unbelievable service delivery.
MJ
Mark J's update08 Jun 2020, 22:13
Reviewer Update
Today I received an sms stating that my card is now at N1 City. The incompetence of Nedbank blows my mind. Will I now be charged another R140 as before for your incompetence? I’ve had enough of this and I am laying a complaint with the banking ombudsman.