JB
John B
1 reviews | Active since Mar 2009
09 Jul 2019, 09:58
Nedbank Does Not Know their Clients At All (or even care)
After banking with Nedbank for well more that 30 years they still do not know me at all. Every couple of days I receive an SMS from them offering me a R17100 loan. If they just took one simply glance at my bank account with them they would know that I do not need to borrow R17 100 from them or anyone EVER. But none the less they keep on bombarding me with their misguided one size fits all direct marketing SMS's. My email complaint send directly to them did not even get the common business courtesy of a reply let alone action to stop sending me their junk SMS's. Not very world class. Not very good treatment of a client of more that 30 years standing. Only SA banks get away with this low service standard.
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Replies (1)Nedbank's replyOfficial
09 Jul 2019, 10:03Dear John
Thank you for bringing this to our attention. Our Team will be in touch with you to assist further.
Kind regards
Client Service Support
Nedbank's reply09 Jul 2019, 10:03
Official
Dear John
Thank you for bringing this to our attention. Our Team will be in touch with you to assist further.
Kind regards
Client Service Support
