Nedbank Does not give a damn!!

I thought emailing nedbank customer service instead of broadcasting my complaint on hello Peter would be a more professional and sensible option. But I'm left more frustrated belittled and feeling like a fool because no one has bothered to get back to me and take on my case and to find a solution or at least give me some sort of feedback. Even the person who was handling my email complaint isn't bothered he did not empathise with me or understand the sense of urgency regarding this complaint he claimed his called me several times which has not been true I gave him an alternative number which he has never tried to call me on instead of arguing with him I took it upon my self to call him since he said he wouldn't engage with me via emails even though his never left even a voice message to show his tried to contact me ****** ****. in all occasions that I've spoken with a nedbank representative I've been made to feel like an untrusted ******** who has done something wrong . Wow nedbank you really know how to treat a customer with respect and dignity. I've done all that I was requested to do I've submitted the documents that were required from me I've never not once received any feedb