GV
Gavin V
1 reviews | Active since Feb 2013
29 Mar 2016, 11:50
Nedbank does not exchange coins for notes!
My Company banks with Nedbank, banking millions per day. So a customer paid for goods worth R100.00 with 50c coins, I then sent a employee to exchange the 50c coins for a R100.00 note, only to be told that they do NOT exchange coins for notes, well I have never heard of that in my life! So how can you call yourselves a Bank???
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Nedbank's replyOfficial
29 Mar 2016, 12:18Hello GavinVlok,
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
Nedbank's reply29 Mar 2016, 12:18
Official
Hello GavinVlok,
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team