1 reviews | Active since Mar 2018
Nedbank does not cater for DEAF people.
Please could you update your customer data for people with disabilities - move with the times please. It would make a vast different to your customer service to be sensitive towards people with disabilities especially those who are DEAF. Instead of sending an sms or an email - i am left frustrated by daily calls from ********** & ********** which i cannot pick up because i am deaf and telecommunication is completely out of question for me.
Drop me an email or sms instead of harassing me with calls - sure you figured something is wrong if i am not picking up your calls.!!!!
Dear Deborah
Thank you for raising your concerns with us. We at Nedbank continuously strive to provide great banking experiences. A Resolution Manager will contact you to address your concerns.
Kind regards
Client Experience Team
Dear Deborah
Thank you for raising your concerns with us. We at Nedbank continuously strive to provide great banking experiences. A Resolution Manager will contact you to address your concerns.
Kind regards
Client Experience Team
