Nedbank does not care about their customers

Hi<br> <br> Over 1 month ago i had unauthorized debit on my cheque card. After a dozen calls i managed to find the right department. I managed to fill in all necessary documents.<br> <br> One month later i have no feedback on my query, nor has my money been replaced. To top it off my card no longer works AND THE BANK HAS BLOCKED IT. NEDBANK HAS NOT BOTHERED TO GET IN TOUCH WITH ANY FEEDBACK. <br> <br> The service is poor and i am now forced to use a different bank as my bank card has been cancelled.