Nedbank does not care about customers

My account was breached and funds were ****** in January 2025. I promptly reported the incident to Nedbank and was informed that the investigation would take 6 to 9 weeks. To date, I have received no feedback or resolution. Instead, I continue to receive harassing messages regarding an outstanding credit card balance—despite the matter being under investigation.

This is unacceptable. Not only has Nedbank failed to protect my account with a secure system, but the complete lack of communication and support clearly shows a disregard for customer well-being.