CB
Chantal B

1 reviews | Active since May 2013

04 Jan 2017, 21:45

Nedbank does not care about clients

<p>I had an overdraft facility on my nebank account. I was on unpaid maternity leave for a few months and was behind on bills. Put myself up for debt counseling and Nedbank did not even give a warning that they going to stop my overdraft facility. Now they took my whole salary which i have newborn twins which i cant buy milk for the rest of the month. After 8 years with nedbank this is the way you treat me i will make sure nobody use you again and i will take it further. </p>

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Replies (1)
Nedbank
Nedbank's reply05 Jan 2017, 09:42
Official

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards

Client Experience Team