Nedbank do not know what they doing

Ned bank place a error message on my investment account so I cannot transfer money out. speaking to 10 different people apparently the copies THEY made of my ID was not clear so my put a hold on it for me to have to go back to the bank.<br> They took a photo of me and my print and I was told that I would never have to bring an ID or anything to proof who I am again because I am in their system. Now they put a REKA error on my one account???<br> <br> I called even the branch manager of Sunward park and I was told it will be sorted and they will call me. I am still waiting. Really Ned bank how bad can you drop in the service you give. I am only having problems with you guys. Half the time you ATM's don't work or there is non, now this. <br> <br> Please don't call me with long excuses I could not sit through that again.