Nedbank do not care

During Covid, hundreds of thousands of people have struggled. Payments have fallen behind but a lot of people have kept afloat. I am covering my car payments and I am less than one month behind. However one of the contractors you are using is harassing me, he rude and is honestly an entitled (you know what). I would have expected so much more from Nedbank and MFC. Its sad to see the way you treat your customers.