Nedbank disregards it's SME business clients

Nedbank Highveld Mall in Witbank has no regard for it's business clients. We have been trying for over the past 2 months to get through our banker Anneline, only to be recently told that she's been promoted. We were assigned a new banker who literally doesn't respond to anything you send. We went into the branch to get an amendment (T/A) on our business name and we have not been able to do this to date. The business we have lost due to this is enough to make me push my husband to move the business banking account. I called yesterday and left a message for the branch manager and he too never returned to me.

The bank has failed us on so many other occasions, we failed to get a response about our bond application 2 years ago. The process just stopped in the middle and no one could tell us why.