Nedbank disgusted with the service

Nedbank overall just made me as a new customer so unhappy especially the sales advisor that I dealt..I specially told her that when doing my application that it needs to be delivered to Westgate mall in mitchells plain as she asked me if its the one in joburg and I told her no in mitchells plain...when I went to the branch this morning the teller then said it went to joburg..nedbank is quick to make sales and then forget about the customers i was so upset that I had to take time off work to come and check if my card has been delivered...and not even a sms to say i was approved or that my card arrived. I had to see the card reflecting on my credit score and that's how I knew it must have been approved...I will not recommend anyone to nedbank..and then the teller advises me that I need to come all the way back to the bank as she re ordered the card to come to the right branch..so now i have to come all the way back and take time off work to fetch the card again that will take 3-5 days to be delivered..and im not even sure if they will send a sms this time... so i have to go back with a leap of faith that the card is there and hope I dont waist my time. Nedbank needs to make sure that they have people that works there that are not just in it to make a sale but making sure the customers are happy... I dont advise anyone reading this review to do anything over the phone again rather go to branch cos the sales advisors doesnt give a dam about customers..really really wont recommend nedbank to anyone again.