Nedbank Disgrace

Dear Mr Jordan, Senior Executive Nedbank I am writing this review in a state of absolute shock, anger, and disbelief. I am **not** a Nedbank client, yet Nedbank has destroyed my credit record, placed an adverse listing against my name, and left me to suffer the consequences of identity theft that **your own institution has already acknowledged was not caused by me**.

Despite confirming that I was a victim of identity theft and *****, Nedbank has still not removed the negative listing it placed against my name. This is outrageous. Nedbank created this problem, and only Nedbank can clear my name — yet nothing has been done.

Because of Nedbank’s negligence, my life has been turned upside down. I cannot access credit, financial assistance, or basic financial services. Every bank rejects me because Nedbank has tarnished my name. I have been punished for a crime committed by someone else, while Nedbank — the institution responsible for allowing the *****ulent account — refuses to fix the damage.

I registered with SAFPS to protect myself, but that did not resolve the issue. Nedbank also refused to reimburse the legal costs I incurred while trying to defend myself against a *****ulent matter that Nedbank allowed to happen. I had to spend money, time, and emotional energy fighting something that should never have reached my doorstep.

What is most infuriating is that Nedbank acknowledges I am innocent — yet the consequences remain entirely on me. This is cruel, unfair, and deeply inhumane. I do not have the financial or institutional power that Nedbank has, and I should not have to fight a giant corporation to clear a mess that Nedbank created.

I demand that Nedbank urgently:

- Remove **all** adverse listings, blacklists, and negative credit information linked to this identity theft matter. - Provide written confirmation that my credit profile has been fully corrected. - Explain what steps are being taken to restore my financial reputation. - Reconsider reimbursing the legal costs I incurred while trying to fix a problem that was never mine.

Nedbank’s failure to act has caused severe financial, emotional, and reputational harm. I expect immediate action. My name must be cleared.

Yours sincerely, Dr Orpah Zinyemba