Nedbank discriminate against bedridden clients

Terrible experience. The call centre of this bank want a bedridden person to go to a branch to resolve an error to add a beneficiary on the app of the bank. The app keep on declining the selfie. Why yhey require a selfie again to add a beneficiary nobody knows. The agent said a supvisor will call back when the supervisor is back in the office to resolve this problem. No call ever received.

I went to the Shelly Beach Mall Nedbank branch as well and still no call back from the branch as well as promised. The situation was explained to a consultant at the branch and just like their call centee this branch feel nothing for disabled and bedridden people.

Pĺease beware of this bank who feel nothing for disabled and bedridden clients. They will not walk the extra mile for a customer and will just ignore your existence.