NEDBANK - DISAPPOINTING

Item: Nedbank
Rating: 1
Author: Carl W

I have tried numerous times to contact Nedbank, without any joy. To get information from them, even worse. The call centre is totally hopeless. According to my credit report, my account is payed up. Please provide my current account statement.

What happened to service. Especially from a banking institute where they just want and then take some more. You are quick to contact if there is a problem from the client, but no contact from NEDBANK when information is needed.

Helpful (0)

Replies (2)

Nedbank's replyOfficial

27 Sept 2018, 05:41

Dear Carl

Your concerns have been noted and a Resolution Manager will contact you within business hours to assist.

Regards

Client Service Support

Nedbank's reply27 Sept 2018, 05:41

Official

Dear Carl

Your concerns have been noted and a Resolution Manager will contact you within business hours to assist.

Regards

Client Service Support

Carl W's updateReviewer Update

01 Oct 2018, 16:00

Thank you Mr Govender for your assistance. You have solved my problem and I am very grateful for that. Regards. Carl

Carl W's update01 Oct 2018, 16:00

Reviewer Update

Thank you Mr Govender for your assistance. You have solved my problem and I am very grateful for that. Regards. Carl