Nedbank Digital Banking Poor Service

I've been struggling to Login into My Nedbank APP since 2nd Dec 2024.I've contacted Digital Banking several times to assist me in that regard.Ive been taken from pillar to post without any help.Everytime when i try to make a follow up , I will be given a reference number and told to wait for 48 hours. At this point,im unable to make any transaction in my account. My main worry is, my salary is deposited into that account. I'm really disappointed and frustrated by Nedbank poor service .

Regards Sebela Manti ***