AR
Angelique R
1 reviews | Active since Feb 2015
27 Feb 2015, 09:23
Nedbank digging their hands into your bank account
I was on maternity leave for 4 months from 1 Aug 2014 to 30 Nov 2014 and as a result my personal loan with Nedbank went into arrears.I was able to start paying them my installment of R2531.25 again end Jan 2015.I then made an arrangement with Nedbank to pay my installment of R2531.25 starting 28/02/2015 for 3 months.I have an sms from them confirming the arrangement reading:\Nedbank Personal loans arrangement confirmation: Payment of R2531.25 by debit order starting from 28/02/2015 for 3 momths.***".They deducted the R2531.25 today"
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Replies (1)Nedbank's replyOfficial
27 Feb 2015, 12:02Hello angienedbank,
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
Kind regards
Client Experience Team
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
Kind regards
Client Experience Team
Nedbank's reply27 Feb 2015, 12:02
Official
Hello angienedbank,
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
Kind regards
Client Experience Team
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
Kind regards
Client Experience Team
