Nedbank ***** department -

Nedbank ***** department .. Very dissapointing ecounter I must add. From this clients perspective they dont appear concerned about following through on a report of a customer receiving a call from a cell phone number whereby someone phones presenting themselves as a Nedbank Employee ... when they are not.. Surely that is ***** in itself.. ? If a customer has to take half and hour repeating their story - first to someone who answers the call on the ***** reporting phone number and then after telling your story decides to transfer you to the ***** department - (and in that time they only took the number when I pointed out that they had at no time asked for the number) ... but want to tell me how each agent receives calls at least 20 times a day to each ... From a customer view point it appears that as this happens all the time , so, as long as you havent lost financially there is nothing we more they "can" do... What does blacklisting do .! I can only block the number on my phone .. .This also makes FICA a joke as why can the banks and the CellPhone networks not work together to fight ***** , follow the FICA details of the phone number to get to the person committing the *****... It appears that this is not unique to just Nedbank - .. its a national trend ....crime in S Africa is destroying peoples lives and the existing process the banks follow seem to protect themselves but not the customer ...