EO
Elza O

1 reviews | Active since Aug 2014

31 Jul 2018, 22:17

Nedbank deducts money without reason

Nedbank took money from my personal account without reason and without consulting me or requesting a debit order. There is a personal reason why no debit orders were implemented on my account. There was a promses that amount will be refunded after receipt of an email. Its been 3 days and not even a response.

0
Replies (2)
Nedbank
Nedbank's reply01 Aug 2018, 01:48
Official

Dear Elza

Your concerns have been noted and a Resolution Manager will contact you within business hours to assist further.

Regards

Client Service Support

EO
Elza O's update03 Aug 2018, 17:43
Reviewer Update
Im still waiting on a positive response. There was now further cost on my account with regards to debit orders that was written back as well as cost on the debit order of the other obligations. I can't buy my necessaties like groceries. I am very very dissapointed.